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Terms of use

PRIVACY POLICY

This Personal Data Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to all information that the SYREX Online Store, located at https://syrex.com.ua, may obtain about the User while using the website, programs, and products of the Online Store.

1. DEFINITION OF TERMS

1.1. This Privacy Policy uses the following terms:

1.1.1. "Website Administration (hereinafter referred to as the "Website Administration")" – employees authorized to manage the website, acting on behalf of the SYREX Online Store, organizing and processing personal data, and determining the purposes of personal data processing, the scope of personal data to be processed, and actions or operations performed with personal data.

1.1.2. "Personal Data" – any information directly or indirectly relating to an identified or identifiable individual (personal data subject).

1.1.3. "Personal data processing" means any action (operation) or set of actions (operations) performed with or without automated means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), and personal data.

1.1.4. "Personal data confidentiality" means the mandatory requirement for the Administrator or any other person who has access to personal data to prevent its dissemination without the consent of the personal data subject or other legal grounds.

1.1.5. "SYREX website user" means a person accessing the Website via the Internet and using the Online Store Website.

1.1.6. "Cookies" means a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server in an HTTP request each time an attempt is made to open a page of the corresponding website.

1.1.7. An IP address is a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL PROVISIONS

2.1. By using the website, the User agrees to the Privacy Policy and the terms of processing the User's personal data.

2.2. If the User disagrees with the terms of the Privacy Policy, they must stop using the website.

2.3. This Privacy Policy applies only to the SYREX Online Store website. The Online Store does not control and is not responsible for third-party websites to which the User may access links available on the Online Store website.

2.4. The Website Administration does not verify the authenticity of personal data provided by the User to the Online Store website.

2.5. The Website Administration informs you that the technical specifications of the products listed on this website may differ from those specified in the product's technical documentation.

3. SUBJECT OF PRIVACY POLICY

3.1. This Privacy Policy sets forth the obligation of the Website Administration to maintain confidentiality and ensure the protection of the privacy of personal data that the User provides at the request of the Website Administration upon registration on the Website or when placing an order for Products.

3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by completing the registration form on the SYREX Online Store Website in the registration section and includes the following information:

3.2.1. User's full name;

3.2.2. User's contact phone number;

3.2.3. Email address;

3.2.4. Product delivery address;

3.2.5. User's place of residence.

3.3. The online store protects data automatically transmitted while viewing ads and visiting pages with the system's statistical script ("pixel"):

  • IP ​​address;
  • cookie information;
  • browser information (or other program that accesses ads);
  • access time;
  • address of the page on which the ad is located;
  • referrer (address of the previous page).

3.3.1. Disabling cookies may result in inaccessibility of parts of the online store website that require authorization.

3.3.2. The online store collects statistics on the IP addresses of its visitors. This information is used to identify and resolve technical issues and verify the legitimacy of financial transactions.

3.4. Any other personal information not specified above (purchase history, browsers and operating systems used, etc.) is securely stored and will not be distributed, except as provided in paragraphs 5.2 and 5.3. of this Privacy Policy.

4. PURPOSE OF COLLECTION OF USER PERSONAL DATA

4.1. Personal data of the User The administration of the online store site can use them for the following purposes:

4.1.1. Identification of the User registered on the website of the online store, for placing the order and (or) concluding the contract of purchase and sale of goods remotely with the online store «SYREX»

4.1.2. Providing the User with access to personalized resources on the Site and in the online store.

4.1.3. Establishment of feedback to the User, including sending messages, requests regarding the use of the Site and the online store, provision of services, processing of requests and appeals from the User.

4.1.4. Definition of user locations for security and fraud prevention purposes.

4.1.5. Confirmation of the authenticity and completeness of personal data provided by the User.

4.1.6. Creating an account for purchases if the User has agreed to create an account.

4.1.7. Notification to the User of the Site and the online store about the order.

4.1.8. Processing and receipt of payments, confirmation of Пользователем налогов or tax benefits.

4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Site and the online store.

4.1.10. Providing the User with information about opportunities, product updates, special offers, prices, news and other information on behalf of the online store or on behalf of the online store's partners.

4.1.11. Advertising in the interests of the User.

4.1.12. Providing access to the site or services of the partner online store for the purpose of obtaining products, updates and services.

5. PERSONAL DATA PROCESSING METHODS AND CONDITIONS

5.1. Processing of the User's personal data is carried out without restrictions in any legal way, including in information systems for the processing of personal data with the use of automation tools or without the use of such tools.

5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular courier services, postal organizations, telecommunication operators, exclusively for the purpose of fulfilling the User's order placed on the Site of the online store "SYREX", including delivery of goods.

5.3. The User's personal data can be transferred to the authorized bodies of the Ukrainian government only in the order established by the legislation of Ukraine.

5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.

5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal data from illegal or accidental access, destruction, changes, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The administration of the site, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. MANDATORY LIABILITY

6.1. User must:

6.1.1. Provide information about personal data required to use the "SYREX" online store.

6.1.2. Update and supplement provided personal data in case of changes to this information.

6.2. Site administration is obliged to:

6.2.1. Use the received information exclusively for the purposes specified in p. 4 of this Privacy Policy.

6.2.2. Provide confidential storage of confidential information, do not disclose it without the prior written permission of the User, and also do not sell, do not exchange, do not publish and do not disclose the User's personal data in other possible ways, with the exception of clauses 5.2. and 5.3. this Privacy Policy.

6.2.3. Принимать мери предражности для зишить конфифиластичности проссональных данных простояние in accordance with the procedure usually used to protect such information in existing business operations.

6.2.4. Block the personal data of the relevant User from the moment of the appeal to the User, his legal representative or the authorized body for the protection of the rights of subjects of personal data during the inspection period in case of detection of unreliable personal data or illegal actions.

7. STORINA'S LIABILITY

7.1. The administration of the site, which has not fulfilled its obligations, is responsible for losses incurred by the User as a result of illegal use of personal data, in accordance with the legislation of Ukraine, except for the cases provided by clauses 5.2., 5.3. and 7.2. this Privacy Policy.

7.2. In case of loss or disclosure of confidential information, the site administration is not responsible if this confidential information:

7.2.1. became the subject of public auction until its loss or disclosure.

7.2.2. was received from a third party until the moment it was received by the Site Administration.

7.2.3. was disclosed in the interests of the User.

8. DISPUTE RESOLUTION

8.1. Before filing a claim on a dispute arising from the relationship between the User of the Internet magazine site and the Administration of the site, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).

8.2. The recipient of the claim must notify the applicant in writing of the results of the consideration of the claim within 30 calendar days of the date of receipt of the claim.

8.3. In the absence of an agreement, the dispute shall be referred to the court in accordance with the current legislation of Ukraine.

8.4. The current legislation of Ukraine applies to this Privacy Policy and the relationship between the User and the Site Administration.

9. ADDITIONAL TERMS

9.1. The site administration has the right to amend this Privacy Policy without the User's consent.

9.2. The new Privacy Policy enters into force from the moment of its posting on the online store site, unless otherwise provided by the new Privacy Policy.

9.3. All suggestions or questions regarding this Privacy Policy should be sent to the "CONTACTS" section.

9.4. Current Privacy Policy posted on the website https://syrex.com.ua

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